Dear Target - The Response

Dear Maria Wilson,

I'm sorry for any disappointment due to our registry return and exchange policy.

We will issue a full refund for most new and unused items returned within 90 days, with the original receipt, packaging and accessories.

Since this is a gift you'll need to ask the gift giver for the gift receipt which we gave when it was purchased. If that's lost, don't worry there are still two options for making your return. If the gift giver has a copy of the original receipt, they can simply take it to the Guest Service desk and request a reprint of the gift receipt. If they don't have the original receipt, the gift giver will need to take the item with their card or check to our Guest Service desk and ask about receipt look up. Most purchases made by check, credit, debit or GiftCards can be located and returned with this process, within 90 days.

Of course, we know that the unexpected can happen. That's why your Jackson Target store will accommodate two no receipt returns a year for you on small gifts under $20. Just bring in your ID and the gift to explore this option further.

Thanks for sharing your thoughts and comments with us. Your feedback is helpful in our continual review of our return policy. We're always glad to hear from you, so if you have any further questions or comments, give us a call at (800) 888-9333. You can also check with a Guest Services Team Lead at your store, or visit us on Target.com. Any way you choose, we're here to help!

We hope to see you again soon at Target.

Sincerely,

Jason
Target Gift Registries